Parts & Service

Parts & Service

SSI Shredding Systems provides innovative engineered designs, superior quality manufacturing and expert service for the industrial shredder and compaction industry worldwide.

At SSI, your long-term satisfaction is extremely important to us. Superior quality components, on-site diagnostics and factory technicians available 24 hours a day are just a few reasons why SSI has become the industry standard in shredder parts and service.

For inquiries, contact us at parts-service@ssiworld.com

Industrial Shredder Parts

Whether you have an SSI shredder or another brand, you can count on SSI Shredding Systems to support your parts needs, wherever you are in the world. SSI has built one of the largest shredder replacement parts networks in the industry. Our comprehensive inventory has made us the leading supplier of shredder components worldwide that meet or exceed OEM requirements. SSI parts specialists can help you order the right part to fix your problem. Our Parts department is not just a call center, we are people who know shredders.

  • Gears

    Gears

    Gears

    Large bull gears are found inside the shredder gearbox in either the Dual-Shear® or Quad® machines.

  • Cutters

    Cutters

    Cutters

    Cutters are installed onto the shafts of any of the Dual-Shear®, Quad® or Uni-Shear® shredding machine.

  • Seals

    Seals

    Seals

    Shaft seals are found at either end of the cutting chamber on both the Dual-Shear® or Quad® machines.

  • Shafts

    Shafts

    Shafts

    Drive and driven shafts can be found in either the Dual-Shear® or Quad® shear machines.

  • Cleaning Fingers

    Cleaning Fingers

    Cleaning Fingers

    Cleaning fingers prevent material from accumulating between cutters or wrapping around the shredder’s shaft. They also provide extra shaft support in applications which experience shaft flexing. These flat steel plates attach to the side walls of a shredder’s cutting chamber. The semicircular fingers extend between the shredder’s cutters with finger notches fitting closely around the spacer.

    SSI offers segmented, or ‘floating,’ cleaning fingers held in place by retaining brackets on each side of the cutting chamber. The segmented design allows easy removal (via the shredder’s endplate area), as well as repositioning should the cutter stack arrangement be modified, or if cutter thicknesses change through rebuilding.

    SSI’s individual, segmented design of the fingers allow for much easier maintenance than the traditional, unibody, “comb” arrangement used by other manufactuers. SSI cleaning fingers can be accessed directly and more safely from the top.

  • Bearings

    Bearings

    Bearings

    Endplate or gearbox bearings found in either the Dual-Shear® or Quad® machine.

  • Anvils

    Anvils

    Anvils

    An anvil is the stationary cutting surface found on SSI's Uni-Shear® single rotor machines

  • Holders

    Holders

    Holders

    Cutter holders for our single rotor Uni-Shear® machines.

SSI Contact Information

Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Email: parts-service@ssiworld.com

Parts Request Form

To help us understand your parts needs better, please complete the form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!

*Indicates a required field

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Industrial Shredder Service

SSI offers application expertise, a wide range of cutter configurations and system options to optimize your shredder’s performance. We have decades of success supporting all major brands of shredders. Our goal is to improve your shredding system’s performance and reliability. We assess cutter configuration, infeed, discharge, particle size requirements, and over all system condition. We offer a wide range of solutions to optimize your shredder for any specific application.

  • Start-up Assistance

    Start-up Assistance

    SSI’s field service technicians can perform startup assistance of new shredders, inspect the installation as well as offer full operational and maintenance training.

  • Full Training

    Full Training

    SSI offers in-depth training on cutter changing to full machine rebuilds including maintenance or operational training.

  • Inventory Management

    Inventory Management

    SSI’s field service technicians can assist in evaluating the critical spare parts that should be on hand to limit machine's down time.

  • Quick Response

    Quick Response

    SSI offers round-the-clock, 24/7 technical support to help diagnose any issues with the machines.

  • Online Diagnosis

    Online Diagnosis

    SSI offers remote online programming support services. (Modem Required)

  • Customize to Application

    Customize to Application

    Sometimes shredder applications change and the shredder may need to be modified to match the new application. SSI field service technicians are able to review the new application and optimize the shredder to perform to its new requirements.

  • On-Time Delivery

    On-Time Delivery

    We understand how valuable your time is. The SSI team works hard to make sure your finished product is delivered on schedule to maximize your uptime. 

  • Competitive Pricing

    Competitive Pricing

    With 24/7 technical support, onsite assistance and in-house manufacturing capabilities, SSI not only remains competitively priced, but provides exceptional value in its parts and services.

SSI Contact Information

Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Email: parts-service@ssiworld.com

Service Request Form

To help us understand your shredder or compactor service needs better, please complete the form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!

*Indicates a required field

Please complete the required fields and try again.

SSI Customer Service

SSI supports every shredder it sells for life. Since each machine has been configured to suit the needs of its owner, each one is unique. Like a personal medical history, detailed records are kept on every shredder we build.

SSI Contact Information

Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Email: parts-service@ssiworld.com

Customer Service Request Form

Our customer service team is ready to help you. Please complete the customer service request form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!

*Indicates a required field

Please complete the required fields and try again.

Cutter Rebuilds

As a shredder is used it gradually wears down cutters and, over time, its shearing efficiency diminishes. The obvious solution is to periodically replace the cutters with new ones. SSI offers a cost effective alternative: rebuilt cutters. Experience has shown that rebuilt cutters actually last longer than the original because of the additional hardness.

How We Rebuild Cutters

We first inspect the returned cutters to determine what the overall spacing and thicknesses will be after rebuilding. Usually enough metal is ground off to add an additional cutter and spacer to the stack. We also determine whether any of the cutters are unsalvageable.

Depending on the shredder application, a specific hardfacing wire is welded onto the cutter face, TW3 wire for high abrasion/low impact applications like tire shredding, or RW1 wire for high impact applications that may see non-shreddables.

The cutters then go through several processes where the edges are built back up. The outer diameters are ground to match the original contour, and then the sides are ground to make them flat and achieve proper thickness dimensions for restacking. The spacers are then also ground so that cutter to cutter shear gaps are brought back to original specification.

Typically one new cutter and one new spacer are added to the stack to compensate for the material that has been ground off. Cutters can usually be rebuilt several times using this process.

SSI Contact Information

Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Email: parts-service@ssiworld.com

Cutter Rebuild Request Form

To help us understand your cutter rebuild needs better, please complete the request form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!

*Indicates a required field

Please complete the required fields and try again.

The Shredder Buy-Back Program

Have your shredding needs changed? Do you need to upgrade your current shredder?

Every shredder that SSI produces has a proven track record of high performance and reliability. Should you require a new or different shredding solution, please let us know. SSI will offer to buy it back!

SSI Contact Information

Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Email: parts-service@ssiworld.com

Shredder Buy-Back Request Form

Have an SSI shredder that you'd like to have us buy back? Please complete the Shredder Buy-Back form below. We will review your information and an SSI representative will contact you promptly. Thanks for contacting SSI Shredding Systems!

*Indicates a required field

Please complete the required fields and try again.