Parts & Service
SSI Shredding Systems provides innovative engineered designs, superior quality manufacturing and expert service for the industrial shredder and compaction industry worldwide.
At SSI, your long-term satisfaction is extremely important to us. Superior quality components, on-site diagnostics and factory technicians available 24 hours a day are just a few reasons why SSI has become the industry standard in shredder parts and service.
Industrial Shredder Parts
Whether you have an SSI shredder or another brand, you can count on SSI to support your parts needs, where ever you are in the world. SSI has built one of the largest shredder replacement parts networks in the industry. Our comprehensive inventory has made us the leading supplier of shredder components worldwide that meet or exceed OEM requirements. SSI parts specialists can help you order the right part to fix your problem. Our Parts department is not just a call center, we are people who know shredders.
Parts Request Form
Industrial Shredder Service
SSI offers application expertise, a wide range of cutter configurations and system options to optimize your shredder’s performance. We have decades of success supporting all major brands of shredders. Our goal is to improve your shredding system’s performance and reliability. We assess cutter configuration, infeed, discharge, particle size requirements, and over all system condition. We offer a wide range of solutions to optimize your shredder for any specific application.
Service Request Form
SSI Customer Service
SSI supports every shredder it sells for life. Since each machine has been configured to suit the needs of its owner, each one is unique. Like a personal medical history, detailed records are kept on every shredder we build.
Contact SSI Shredding Systems
Phone: +1 503-682-3633
Toll Free: (U.S. Only): 1 800-53-SHRED
Fax: +1 503-682-1704
Customer Service Request Form
As a shredder is used it gradually wears down cutters and, over time, its shearing efficiency diminishes. The obvious solution is to periodically replace the cutters with new ones. SSI offers a cost effective alternative: rebuilt cutters. Experience has shown that rebuilt cutters actually last longer than the original because of the additional hardness.
How We Rebuild Cutters
We first inspect the returned cutters to determine what the overall spacing and thicknesses will be after rebuilding. Usually enough metal is ground off to add an additional cutter and spacer to the stack. We also determine whether any of the cutters are unsalvageable.
Depending on the shredder application, a specific hardfacing wire is welded onto the cutter face, TW3 wire for high abrasion/low impact applications like tire shredding, or RW1 wire for high impact applications that may see non-shreddables.
The cutters then go through several processes where the edges are built back up. The outer diameters are ground to match the original contour, and then the sides are ground to make them flat and achieve proper thickness dimensions for restacking. The spacers are then also ground so that cutter to cutter shear gaps are brought back to original specification.
Typically one new cutter and one new spacer are added to the stack to compensate for the material that has been ground off. Cutters can usually be rebuilt several times using this process.
Cutter Rebuild Request Form
The Shredder Buy-Back Program
Have your shredding needs changed? Do you need to upgrade your current shredder?
Every shredder that SSI produces has a proven track record of high performance and reliability. Should you require a new or different shredding solution, please let us know. SSI will offer to buy it back!