General Information

At SSI, we prioritize outstanding service and support for our customers. Our team is here to assist and put you through any problem or question you may have about our shredding products, technical issues, or our company in general. You can easily find answers to your questions in our FAQ section. If you need more help, feel free to contact us directly.

Get sales assistance with explicit videos and product descriptions. Order parts using our handy 3D models. Also, you can easily use our forms and guides to submit service requests. We want to make sure you have access to all the data and assistance required to maximize the benefits of your SSI shredding solutions.

FAQs

How Much Does a Shredder Cost?

The cost of an SSI shredder can vary widely, ranging from $40,000 to over $1,000,000. Whether you're looking for a basic stand-alone shredder or a complete system with conveyors, magnets, screens, and advanced sorting technologies like optical or density classifiers, SSI can tailor a solution to meet your needs.

What Are the Operating Costs for My Shredder?

The cost to operate your shredder will depend on the specific application. For example, shredding tires is more abrasive than shredding fish heads (yes, that’s a real application!). With over 40 years of experience, we can provide you with detailed user insights and a recommended spare parts list that highlights common wear items and their replacement costs.

Additionally, we can estimate energy consumption based on your shredder's horsepower and local power rates.

How Do I Choose the Right Shredder for My Needs?

We highly recommend visiting our headquarters to see our shredders in action. With some planning, we can test your materials with a shredder that closely matches your requirements. We believe that shredding should be both efficient and, yes, fun!

Can You Support a Used Shredder I Found?

Absolutely! The majority of our early shredders are still operational today. While our equipment has evolved over the years, we continue to produce parts to support older models. In fact, the same expert who built the shaft for your 1985 shredder might still be the one crafting your replacement today.

As the original designers, engineers, and manufacturers of your shredder, we know our machines inside and out. We take pride in keeping track of all of our "children" and ensuring they continue to perform at their best.

Shredders

SSI shredders are engineered to handle a wide variety of materials, from the most common to the most challenging. Whether you need to shred tires, metals, plastics, wood, or even organic materials, we have a solution that fits your needs.

Our shredders are designed for versatility, ensuring efficient processing across diverse applications, including waste management, recycling, and material preparation.

How Long Does It Take to Manufacture and Deliver a Shredder?

The timeline for manufacturing and delivering a shredder depends on the complexity of your requirements and the current production schedule. Typically, lead times range from a few weeks to several months. However, rest assured that every SSI shredder is built with meticulous attention to detail, ensuring you receive a high-quality product.

Our team will keep you informed throughout the process and work to meet your project deadlines.

What Kind of Warranty and Support Does SSI Offer?

At SSI, we stand behind the quality and durability of our shredders. We offer comprehensive warranties that cover our equipment, along with the option for extended service plans.

Additionally, our dedicated support team is always available to assist with any questions or issues that may arise. From initial setup to ongoing maintenance, we're here to ensure your shredder performs at its best for years to come.

Still have questions?